Shipping Policy

Order Processing

All orders are processed within 1–3 business days after your order has been placed. Orders are not processed or shipped on weekends or public holidays.

Shipping & Delivery

We work with multiple international suppliers to offer a wide range of products. Because of this, delivery times may vary depending on the product and destination.

Estimated delivery time:

• 5–20 business days

Please note that these delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather conditions, holidays, or carrier-related issues.

Split Shipments

If your order contains multiple items, they may be shipped separately from different warehouses. As a result, your items may arrive on different days.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available). Please allow a few days for the tracking information to become active.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges, if applicable, are the responsibility of the customer.

Incorrect Shipping Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package. We will work with the shipping carrier and our suppliers to find a suitable solution.

Shipping Delays

Although we strive to deliver all orders within the estimated timeframe, unexpected delays may occur. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: hydrozonezakelijk@gmail.com